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Privacy Policy

Her Reset Nest Privacy Policy

Last updated: April 2026

Introduction

This Privacy Policy describes how Her Reset Nest (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit herresetnest.com, use our services, or make a purchase from us. For purposes of this Privacy Policy, "you" and "your" means you as the user of our services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of our services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide our services, we collect personal information about you from a variety of sources as set out below. The information we collect varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect to communicate with you, provide our services, comply with applicable legal obligations, enforce any applicable terms of service, and to protect or defend our rights and the rights of our users.

What Personal Information We Collect

Information you directly submit to us may include:

- Basic contact details including your name and email address

- Purchase information including your name, billing details, and payment confirmation

- Any information you choose to include when you contact us directly

We also automatically collect certain information about your interaction with our Site. This may include device information, browser information, your IP address, and information about how you navigate and use our Site.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including service providers who collect information on our behalf, such as our payment processor and course delivery platform. We may also collect information through cookies and similar tracking technologies when you visit our Site or interact with our emails.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing products and services. We use your personal information to deliver the digital products and resources you have purchased or requested, to process your payments, and to send you notifications related to your account or purchases.

Marketing and communication. We use your personal information to send marketing and promotional communications by email where you have opted in to receive them. You may opt out at any time using the unsubscribe link in any email.

Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

Improving our services. We use your information to understand how our Site is being used so we can continue to improve it. This is in our legitimate interests to administer and optimise our services.

Cookies

Like many websites, we use cookies on our Site. We use cookies to power and improve our Site and services, and to run analytics to better understand how visitors interact with our content. You can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may affect your experience on our Site.

If you are visiting from the EU or UK, you will be asked for your consent before non-essential cookies are set.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

- Service providers who perform services on our behalf, including payment processing, course delivery, email communication, and data analytics

- Where required to comply with applicable legal obligations

- In connection with a business transaction such as a merger or acquisition

- To protect or defend our rights and the rights of our users

We do not sell your personal information.

Third-Party Services We Use

We use the following third-party services to operate our business. Each handles your data according to their own privacy policies.

- GoHighLevel — course and content delivery platform

- Stripe — payment processing

- Microsoft — internal email communication

- Google Analytics — website analytics

Where any of these services are based outside the EU or UK, appropriate safeguards such as Standard Contractual Clauses are in place for the transfer of your data.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children's Data

Our services are not intended for children. We do not knowingly collect personal information from anyone under the age of 16.

Security and Retention

We take reasonable steps to protect your personal information. Please be aware that no security measures are perfect or impenetrable. How long we retain your personal information depends on factors such as whether we need it to provide our services, comply with legal obligations, or resolve disputes. Purchase records are retained for up to seven years in accordance with Austrian legal requirements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

- Right to Access. You may request access to the personal information we hold about you.

- Right to Delete. You may request that we delete your personal information.

- Right to Correct. You may request that we correct inaccurate information we hold about you.

- Right of Portability. You may request a copy of your personal information in a structured, commonly used format.

- Right to Restrict Processing. You may ask us to stop or restrict our processing of your personal information.

- Withdrawal of Consent. Where we rely on consent, you may withdraw it at any time. You can withdraw consent for marketing emails by clicking unsubscribe in any email we send you.

We will not discriminate against you for exercising any of these rights. To make a request, please contact us using the details below.

EU residents may lodge a complaint with the Austrian Data Protection Authority at dsb.gv.at. UK residents may contact the Information Commissioner's Office at ico.org.uk.

Contact

Her Reset Nest

Lambach, Austria

[email protected]

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